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Non-Accredited Online Course

Mining English — Communicate with Confidence on Australian Operations

Self-paced professional development for workers and supervisors who need to speak, listen, read and write clearly on Australian mine sites.

Industry-aligned content
Instant PDF certificate
Experienced trainers
100% online, self-paced
Mining English — Communicate with Confidence on Australian Operations
Online Course
100% Online Available
Standards & codes of practice

This course was developed in accordance with the principles of the following standard(s) and code(s) of practice.

  • Work Health and Safety Act 2011 (Cth) and mirror State/Territory WHS Acts
  • Work Health and Safety Regulation 2011 (QLD)
  • Coal Mining Safety and Health Act 1999 (QLD)
  • Mining and Quarrying Safety and Health Act 1999 (QLD)
  • Australian Core Skills Framework (ACSF) — oral communication, reading and writing

Course Description

Plain-English communication is a safety control. On Australian operations the difference between a near miss and a fatality is often whether one person said the right words, on the right channel, and whether the other person understood them. This 10-hour self-paced course is built for people who work in mining and resources and who want their English to hold up under pressure — at the pre-start, on the two-way, in a hazard report, at a shift handover, or standing up in front of a room. It is written for a mixed audience: workers whose first language is not English, workers with low literacy confidence, and supervisors who want their crews to actually understand them. You will work through seven sections of practical, scenario-based content drawn from real Australian site situations — open cut, underground, processing and workshop. Every section gives you the words, the sentence patterns, and the etiquette that Australian crews expect, plus what to do when you did not understand and need to say so. The course is 100% online and self-paced. There are no live cohorts to wait for and no scheduled webinars. Your progress saves automatically and you can complete it over multiple sessions. AVA, our AI learning assistant, can explain any term or slide in your own language while you study. A final 52-question assessment marks itself instantly. You must score 100% to pass — if you get something wrong you only redo the questions you missed. On completion you download a printable certificate of completion recording 10 hours of professional development. This is non-accredited professional development. It is not a licence, a ticket, or a unit of competency, and it does not replace site-specific induction.

Course Outline

  1. 1Section 1 — Why words are a safety controlslides
  2. 2Section 2 — The words: site vocabulary, abbreviations and slangslides
  3. 3Section 3 — Pre-starts and toolbox talksslides
  4. 4Section 4 — Two-way radio and voice under pressureslides
  5. 5Section 5 — Writing that gets accepted first timeslides
  6. 6Section 6 — Meetings, presenting and being heardslides
  7. 7Section 7 — Handover, escalation and putting it togetherslides
  8. 8Final Assessment — Mining Englishassessment

Course Highlights

  • On-demand training

    Start the moment you enrol and learn at your own pace, day or night.

  • Complete on any device

    Phone, tablet or computer — your progress saves automatically.

  • Quality focused

    Plain-English content written by industry trainers, not generic filler.

  • Fast certification

    Your certificate is issued as soon as you meet the completion rules.

  • Tax deductible

    Work-related training is generally tax deductible — a receipt is emailed to you.

  • 100% online

    No travel, no classroom, no booking a face-to-face session.

  • Self-print certificate

    Download and print your PDF certificate any time from My learning.

  • Team friendly

    Enrol staff individually and keep records for auditing.

Additional Information

Course Delivery
The course is delivered 100% online. Complete it on any computer, tablet or smartphone with an internet connection.
Entry Requirements
Students must have access to a computer, smartphone, tablet or other electronic device with internet access to complete the online studies.
Course Duration
Self-paced — approximately 10 hours depending on experience. Your progress is saved automatically and can be completed over multiple sessions.
Assessment
Multiple-choice knowledge checks throughout the course. Passing score: 100%. Certificate issued automatically on successful completion.
Learner Support
Every course includes a trainer-written Course Q&A, and our team is always an email away at admin@3rdeyeaustralia.com.au. Want your own tutor? AVA Premium Learning Support is an optional membership that gives you a personal learning tutor 24/7 — plain-English explanations, terminology, practice questions and revision help. Add it any time from your dashboard. More on our FAQ & learner support page.
Course Cost
$330 inc GST per enrolment